National Removals

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Reviews of National Removals

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  Kayla Rowe Added May 14, 2021

  ★ ☆ ☆ ☆ ☆
  Everything was fine till my stuff arrived and thousand of dollars of belongings were missing. I contacted head office for months via phone and email to claim the insurance and got continuously told a manager will be in touch. NOT RECOMMENDED, AVOID AVOID AVOID.
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  Thomas Mcdermott Added May 13, 2021

  ★ ☆ ☆ ☆ ☆
  I had a move from qld to Perth super quick BUT BEWARE THINGS WERE MISSING NEW XBOX FOOT MASSAGER EXPENSIVE AND ABOUT $5000 IN LOST ITEMSMY EXPENSIVE PICTURE WAS RIPPED OUT OF FRAME ? WHEN I RING NUMBER IT GOES TO ELECTRICITY BOARD BEWARE ALL
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  sam sammy Added May 10, 2021

  ★ ☆ ☆ ☆ ☆
  SCAM company. Do not use!
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  Tongyue Liao Added May 03, 2021

  ★ ☆ ☆ ☆ ☆
  Tried to make an enquiry through email, but they didn’t answer my question at all! Instead, I called the customer service, turned out with rude attitude and very short response ‘no’, which doesn’t help me at all, thank about it, if you have such customer service, why would people let you deal with their personal stuff?
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  Kim Added April 24, 2021

  ★ ☆ ☆ ☆ ☆
  We used National Removals for a move to Melbourne. Let me give you a little heads up. They are super quick to follow up with a quote and call you to secure your deposit but once you've paid it all goes downhill. As you will appreciate moving at the best of times is stressful but combine that with a removalist who won't give you a definite confirmation of the pick up date and time it takes stress to a whole other level. When phoning to convey our grievances, the female Manager of their Brisbane office cancelled the move and left us high and dry. Fortunately, we discovered at that same time that the removalist they outsourced to pick up the load arrived at the same time she cancelled it and the removalists even confirmed that she is crazy and a power tripper. The company they outsourced it to, held it for 7 days waiting for a backload to Melbourne. Tasmanian Removalists picked it up and took it to Melbourne. All up we waited 3 weeks for this to arrive and because of the multiple handling, furniture was damaged. I wouldn't recommend National Removals to my worst enemy. We ended up using an independent company for our return and were so impressed with him. His name is Sean and his company is Icon removals and they are based in Hervey Bay and travel every week to Sydney and Melbourne. If you are looking for someone to move your car, we highly recommend Carways. They were awesome for the move down and back.

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